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Privacy Policy

Last Updated: February 2026

  1. Our Commitment to Privacy East West Technologies Pty Limited (ABN 83 690 226 254) (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This policy explains how we handle personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
  2. Information We Collect We collect information necessary to provide specialized IT consultancy and digital transformation services, including:
    • Identity & Contact Data: Name, business address, email, and phone number.
    • Technical Data: IP addresses, login data, browser type, and version used when accessing our portal or website.
    • Service Data: System logs, network configurations, and security metadata provided to us during the delivery of Cybersecurity or Cloud services.
  3. Purpose of Collection We use your information strictly for:
    • Providing and managing our IT services (e.g., ServiceNow implementations, App Development).
    • Communicating with you regarding project updates, technical alerts, or support requests.
    • Ensuring the security and integrity of the digital environments we manage.
    • Meeting legal and regulatory obligations.
  4. Disclosure of Personal Information We do not sell or rent your data. We may disclose information to:
    • Third-party vendors essential to service delivery (e.g., Cloud providers like AWS/Azure or software partners like ServiceNow).
    • Professional advisors (lawyers, auditors) where necessary for business operations.
    • Regulatory authorities if required by Australian law.
  5. Data Security As a provider of Intelligent Security, we take data protection seriously. We employ industry-standard encryption, firewalls, and secure access controls to protect your information from unauthorized access, modification, or disclosure.
  6. Access and Correction You have the right to access the personal information we hold about you. If you believe any information is inaccurate or out of date, please contact us at info@eastwesttechnologies.com.au.